Global Agreement – Community Policies –

Summary of Terms/paragraphs you find in this policy: Introduction and principles; A) start of validity and representation of B2BALTIC community; B) cookies policies in internet; C) privacy policy: from 1. to 7 and related sub-paragraphs; D) legal disclaimer: from 1. to 7 and related sub-paragraphs; E) standard terms and community rules for all tasks: from 1. to 17.

INTRODUCTION AND PRINCIPLES VALID FOR ALL MEMBERS AND GUESTS.

All policies in the B2BALTIC community, B2BALTIC television, all our networks and locations worldwide. Valid and immediately applicable for business or private visitors, community watchers, GO/NGO, all members, as well as for anybody who use, stay or surf on our platforms, sites and locations everywhere. You are a private or legal entities and you are entitled of the name “member” or “community member” or “member of the community” and hereby in this agreement mentioned in this way or simply with “you”, when you have sent applications, requests to B2BALTIC, or joined groups managed or moderated by B2BALTIC, or used or surfed B2BALTIC platforms, regardless from the purpose and length of time. You agree and follow all the below written policies, terms and all community regulations. You are responsible of the validity of all data and information you send to us.

B2BALTIC, Nordic-Baltic community for B2B and innovation, is made for business people with an extra gear regardless if they come from the Nordic/Baltic countries or from other countries in the world. In the community we don´t limit your position and role: you can become a supplier, provider, developer, constructor, innovator, startupper, investor, researcher, tech-geek, marketer, editor and media/information broadcaster or even part of the community council as board member and decision-maker, for profit or non-profit. You have not to be just another member, passive, static. The community is apolitical, although members and managers are allowed to express publicly their opinion. The community is open, collaborative, non-discriminating financial status, gender, religious. The community is oriented to business and professional development with social attitude and interest for improvement of the common society, safety, system, security, life quality in our group of countries, and in all other regions worldwide they want to join us and be fair with our Nordic-Baltic world and Europe. The community also deals with passion for doing things and with sharing contents and opportunities with the other members. The members of this community, can be curios watchers or later can become your customers, or your suppliers. Buy and sell is part of our community B2B because it moves and creates things. The community is devoted to Nordic and Baltic countries, the whole Baltic/Nordic sea area, but open to foreigners and international trade and diplomacy. B2BALTIC is a brand, mark, a new business style, as well as a symbol you could be authorized to use or manage too. If you join B2BALTIC, you become part of it. B2BALTIC model is unconventional, not standard, and represents a new way to drive B2B and think a business community. For example, in the community you can run your own TV program for business purpose, or broadcast “live” your business event, share your webinars, propose yourself as mentor, propose your pitch. The policies and rules are made clear and public for your attention: some of them may look like strict but are made for the good and stability of the community, for the growth, for your safety as well, as you are part of all this. All rules comply with the law of your country, therefore you are expecting anyway to respect all the law and regulation of your country as well: B2BALTIC does not substitute the law of your nation. If you are a frequent curios watcher in the community, or free network member on groups (for example LinkedIn and other platforms under B2BALTIC), and you have not sent your application (join) so far, then it is worth for you to fill up and create your profile for your own interest. All memberships can start free of charge and, anyway when you visit, surf, use our facilities, sites and locations, you automatically accept all the policies and conditions of the community written on this page, even if you haven´t read them completely until now. B2BALTIC is made for business in motion, it requires activity and participation even free of any contribution.

A) Start of validity and representation of B2BALTIC community

All policies, disclaimers and conditions of service are immediately applied globally everywhere in the world for our visitors, internet surfers, platform users, net-workers, community members, and valid for all our offices, departments, conference locations, business rooms, palaces, internet presences, pages, sites, platforms, services, workgroups, networking, facilities, business meetings everywhere you are, and for all performances under the name B2BALTIC.org, B2BALTIC.eu, B2BALTIC.tv, operated by the business angel and community promoter Janetschek & Partners, all the respective sub-domains (example nordic.b2baltic.org etc.), all the social media presences (for example B2BALTIC HELPDESK on facebook, twitter, linkedIn, pinterest, youtube, instagram, google+, youtube, etc, part of our global network of sites, and all the other authorized certified suppliers´ sites, that have joined B2BALTIC and use the name of B2BALTIC for all or some of their activities. We hereby write all of them above mentioned, simply and shortly as “B2BALTIC”, “we”, “community”, “our” or “us”. All the above and below written policies and conditions are valid also when you enter our physical locations in the world, when you visit, watch, use, read, copy, share, link, redistribute our virtual locations such as internet pages, platforms, internal or external group with apps, articles, text, contents, medias, software, messages. When you use B2BALTIC pages under external social media, you agree also with the policies of the other platforms: for example, if you use B2BALTIC pages on Facebook, you accept also the policies of Facebook. While using, working, collaborating, networking, reading, surfing, interacting in one of the B2BALTIC community locations, interacting with us, interacting with other members, you fully agree and promise to follow all the community policies and conditions written in this agreement between you and B2BALTIC community, as well as between you and the legal entity you have been assigned by B2BALTIC to. In fact, B2BALTIC from immediately or later could assign you to a certified legal business entity, to a GO or to an NGO. This legal entity that manage your data in the community is simply mentioned as “authorized certified supplier” or simply called “B2BALTIC” in this agreement. Authorized certified suppliers that are allowed to represent and use the name B2BALTIC, without being owner of it, have been elected by the community management, or community council, or community promoters, are your contract party, and they are authorized to store your data, manage your contract, provide you with services, assistance and performances, or to forward you to other service providers (for example an attorney to support you or accountant for your trade, or another supplier). In case of any legal dispute, you must deal only with the “authorized certified supplier”. The authorized certified suppliers (B2BALTIC) may be one or more than one. Contracts, documents, debts, credits, projects, if existing, can be transferred from one “authorized certified supplier” to another anytime everywhere in the world without any notification. You are entitled to ask which structures manage your account anytime. You also enter into this agreement and approve the community policies, when you send any application, filled-up form, for membership of for any other purpose (for example when asking a free quote or asking free or exclusive assistance, when leaving public comments on community articles, etc), online, or on paper, via e-mail through any B2BALTIC site, or on any social media sites or locations. For your convenience the policies and conditions are the same for each member of the community, provider, supplier, adviser, shareholder, partner or location. Some locations may have different policies to integrate (frequently indicated at the entrance of buildings or sent by e-mail): you approve both if you come in and stay. Any changes we may make to all our policies and conditions in the future will be visible on this page and will be published notification on our official community twitter B2BALTIC or another. If you do not accept these terms and the general community policies, you can not visit the sites, can not surf longer the webpages, can not receive any kind of assistance (lawyers, accounting assistance, sales & distribution department general or specific support, etc), can not buy/sell in the community, can not promote yourself nor your business, and can not participate in general in our community activities such as trade meetings, networking, mentors exchange, events, expos, channels, B2BALTIC Awards & B2B Prize, can not receive free facilities. However, if you left tracks or operations, details, references, links or name, you can still receive messages from member of the communities, which may contain offers or proposals.

B) Cookies policy in internet

B2BALTIC may use own systems plus WordPress codes for press pages, posts and article. All our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good online web experience when you browse our pages and platforms, and also allows us to improve our online structure. N.B. You are agreeing to use of cookies according WordPress.com, Google.com and eventually other worldwide known platforms. Cookie is a small file of codes that we store on your browser or the hard drive of your computer if you agree. We also use Google Analytical/performance or other third-party’s cookies, coming outside our own networks or other connected networks, which enable us to:

  • Determine which domain to measure
  • Recognize you when you return to our site
  • Remember the number and time of previous visits
  • Remember traffic source information
  • Determine the start and end of a session
  • Remember the value of visitor-level custom variables

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You, your computer system and your browser have the control of all your cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site for technical reasons.

C) Privacy Policy

We are committed to protecting and respecting your privacy. We frequently remind our community members to respect the privacy and rights of the other members. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views, commercial ethic and practices regarding your personal data and how we will treat it. By visiting our website and using these pages you are accepting and consenting to the practices described in this policy.

  1. INFORMATION WE MAY COLLECT FROM YOU
    When you visit our website, we may collect and process the following:
    a) Information you provide if you contact us or apply forms;
    b) Details of visits made to our website including, but not limited to, the volume of traffic received, logs (including, where available, the IP address and time of the device connecting to the website) and the resources accessed; and
    c) If you apply/submit online for a job, membership or quote request you may need to provide information about you, region of interest and reasons you are applying for. Your application will constitute your express consent to our use of this information to assess your application and to allow us to carry out any monitoring activities or share details partially or completely with trustworthy third-parties and partners (for example, human resource partners, project managers, CEOs, etc).
  2. USES MADE OF THE INFORMATION
    We use information held about you in a number of ways, including:
    a) To provide you with information, services, assistance and help that you request from us;
    b) To register your e-mail to our mailing-list for marketing purposes;
    c) To comply with legal obligations; and
    d) To disclose your information, as set out below.
  3. DISCLOSURE OF YOUR INFORMATION
    We may share your personal information with any of our members, associates, partners, staff, which also means our subsidiaries, our offices, our startups, our holdings and its subsidiaries. The current webpages of the website are frequently under development of different alliance partners (authorized certified Companies of our Group of Companies) therefore a disclosure of information is reasonable expected, however by using secured systems (frequently SSL encrypted webpages, computer and storage with updated quality antivirus software). We may share your information with selected third parties including analytic and search engine providers that assist us in the improvement and optimization of our online systems. We might decide to disclose your personal information to third parties or new private or legal entities:
  • a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • b) If we or substantially all of our assets are acquired by a third party, in which case personal data held by it will be one of the transferred assets;
  • c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use; or to protect the rights, property, or safety of us, our group, our customers, our partners, our members, or others. This includes exchanging information with other companies, legal or private entities and organizations for all legal purpose and investigations.
  1. WHERE WE STORE YOUR PERSONAL DATA
    The data that we collect from you may be transferred to, and stored at, normally a destination inside the European Union (EU), or also outside. It may also be processed by staff operating in outsourcing for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your application for employment. By submitting your personal data, sending it by application-form or e-mail, you agree to this transfer, storing or processing. We will handle safe and confidentially all your data anyway in accordance with this privacy policy. Any transmission is at your own risk. As the transmission of information via the internet is not completely secure due to worldwide activity of cyber-criminal viral entities and malicious software, we will protect your personal data anyway without assurance regarding full security of your data transmitted to our pages, systems, hosting servers, or mail-accounts.
  2. ACCESS TO INFORMATION AND RIGHTS ABOUT DATA REMOVING
    Privacy laws of some countries give individuals the right to access and amend their personal information. If you want to request a copy of all your information you sent to us or want to modify, integrate or delete the information we hold about you, then you contact us to receive a faster feedback from us: fast way for getting feedback is using our social media account and messenger (for example Facebook). In every site you can find easily the contact links. Please remind that when you ask a verification, investigation, cancellation or modification of the data you submitted previously or left by sending messages by e-mail or chat-messages on social media accounts, we may charge an administrative fee of euro 90 € per hour for this specific work for your satisfaction (plus VAT if requested by commercial law) with a minimal of 1 hour of work to carry out. There is no specific assurance regarding execution time of your request, but our team will take seriously your request and elaborate it as soon as possible. Your demand about data removal must be accompanies by a signed letter from you and sent as attachment by e-mail or chat. Instead, request of removal from single mailing-newsletter or marketing lists may be free of charge if you can remove yourself automatic usually using the button “unsubscribe”. N.B. The unsubscribing from a single mailing-newsletter does not mean that all your data will be removed on our systems, in the community and in the partners´ databanks. Mailings-newsletters may be more than one since the community has several workgroups you might have joined previously. Most of the newsletters use automatic system provided by our suppliers such as WordPress, Mailchimp, and other private ones: in that case in order to unsubscribe a newsletter you just need to follow their own “un/subscription policy” without any need of assistance from our side, any need to contact us. If you need support for administrative stuffs, you are informed about the cost of the assistance as above indicated.
  3. YOUR RIGHTS ABOUT DATA
    You have the right to ask us not to process your personal data for marketing purposes as well as to cancel you from lists according the policy of the paragraph C/5. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these website-destinations have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check contracts and policies of them before you submit any personal data.
  4. COMMUNITY RIGHTS ABOUT DATA. If we, our community, members, suppliers, authorized certified suppliers, store your data is because you have given your data to them, left information about you in their locations, or used their platforms with more or less your own private or business traffic. Please do remind in general that in order to satisfy your specific questions and demands, our community managers and supplier might work even hours long to investigate, research, integrate, update, remove your data. All works and performances need to be paid in advance from you according to our estimation. You understand and approve this procedure even whenever this might not be complying with the local law of your country or others. In fact the community need to protect itself from being spammed by complex requests about data and storage, from one or more entities parallel that may want to use lack in laws and regulations just to slow the community by absorbing human resources. Support rights previously acquired by paying a previous membership or sales package, can not cover the administrative expenses mentioned in these paragraphs.

D) Legal disclaimer

1. LICENCE

1.1 COPY. You can anytime – without need of permission – print and download extracts from our sites for your own use on the following basis:
a) no documents or related graphics on the Website are modified in any way;
b) no graphics on the Website are used separately from the corresponding text; and
c) our copyright notices appear in all copies.

1.2 COPYRIGHTS. Unless otherwise stated, the copyright and other intellectual property rights in all material you find in our sites, digital pages, in all our network (including without limitation photographs, graphical media contents, videos, paints, pictures, logos, design, elements in general) are owned by us or by related licensors/copyrighter. Any use of extracts other than in accordance with clause 1.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the elements automatically terminates and you must immediately destroy any downloaded, printed or extracted element.

1.3 COPY/SHARING/PINGBACKS. Subject to clause 1.1, no part of sites may be reproduced or stored in any other site or webpage, or included in any public or private electronic retrieval system or service without our written permission. However, social sharing of the whole content (link to the full digital content, page and elements) is allowed. Pingback may be allowed unless blocked in some of our pages: pingbacks must contain same information and correct link. N.B. Pingbacks are authorized only on sites related to business-to-business, professional business journalism, professional blogs, business magazines. We are authorized to revoke authorization for pingbacks and links on your own webpages and digital storage, and ask you to remove them, anytime through simply notification to the contact you have indicated to your page or in other digital services if always connected to you; pingbacks are not allowed on your site if you do not indicate clear contact ways or are anonymous. Request of removal of links/pingbacks must be carried out by you within 7 work days because your links affect the reputation as well as damage the search-engine ranks of our pages.

1.4 Any rights not expressly granted in these terms are reserved.

2. VISITOR/GUEST/MEMBER CONTENT AND CONDUCT

2.1 Other than personally identifiable digital information, which is always covered under our Privacy Policy, any content you transmit, post or publish in B2BALTIC community, to B2BALTIC pages, any groups, B2BALTIC network, our social media presences, as well as any other external digital network or webpage (also outside the community) shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such content. We and our authorized members shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, videos, animations, slides, text and other things embodied therein for any and all commercial or non-commercial purposes, in order to empower and promote you, or to empower and promote the network and the community where you are in.

2.2 In order to avoid abuse of networks for example for soliciting feedback, speed up procedure between members of the community, suppliers and managers, to distribute controversial contents, or awareness regarding your personal topics and issues, you are strictly prohibited from posting, commenting, broadcasting in B2BALTIC, or any social media presence of B2BALTIC (example facebook, linkedIn, etc), or in any other external website not under the name B2BALTIC, any content:
a) that is threatening, defamatory, obscene, indecent, seditious, controversial, offensive, pornographic, abusive, liable to incite hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, soliciting directly or indirectly something for any reason, or with the purpose to harm the integrity of community and reputation of the community responsible, owners, managers, members, in breach of confidence, in breach of privacy, in breach of the membership agreement, or which may cause annoyance or inconvenience; or
b) for which you have not obtained all necessary licenses and/or approvals; or
c) which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, malwares, harmful components, corrupted data, other malicious software or harmful data). Any abuse by you in full breach or partial breach of this  paragraph 2.2. may apply you a fix contract penalty at your cost of one hundred thousand euro 100000 €, plus damages, legal expenses in court or out-of-court-of-law, calculated by a jurist representative of the community, and suspension of your account for undefined period of time even after your paying of the penalties.

2.3 You may not misuse the Website (including, without limitation, by hacking).

2.4 We shall fully report or co-operate with the community, any law enforcement authorities or court order requesting or directing us to disclose the identity, to block, suspend or locate anyone misusing or hacking in breach of clause 2.2 or clause 2.3. In case of breach of 2.3. the mentioned fixed contract fine amount of paragraph 2.2. will be charged to the hacker up to ten (10) times bigger.

3. LINKS TO AND FROM OTHER SITES
Links/referrals to third party sites/structures are provided solely for your convenience. If you use them, you might leave our community and network. We have not reviewed or controlled all of these third-party sites, other members of this community, or external, therefore we are not responsible of their content, availability or reliability. We don´t make any representations about them, or any material/solution found there, or any results that may be obtained from using them. You do so entirely at your own risk. However, if you have experienced something unpleasant by working with another member of B2BALTIC, you are invited to report the case and issue to us: we may want to investigate and help you to solve the problem for you. We help each other whenever possible.

4. EXTRA DISCLAIMERS FIRST PART

4.1 While we endeavor to ensure that the information on our sites is correct, we do not warrant the accuracy and completeness of the contents. We may make changes to the content on the websites, or to the products and prices described, at any time without notice. The information on any websites may be out of date, and we make no commitment to update such contents.

4.2 The material on the sites is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the site on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the site.

4.3 When you deal with members, suppliers and authorized certified suppliers of the community B2BALTIC, with or without assistance of one of our authorized community manager, all our policies are still valid and applicable. You consider valid our policies still during all business relationships and negotiations with other members. Please consider that the keeping safe all our policies and this agreement, inside and outside our networks and sites, can help your business and your safety in doing business with the other members.

4.4 Whenever your account or membership has been officially suspended because your breach of important part of this general agreement, terms and community policies, you do not have longer permission to continue doing business with any contact or member of the community, who has been previously connected to you thank the community. In such case of suspension, you can not continue any new transactions or negotiations with them, unless the other member/contact met a written contract with you at least 1 month before the suspension and a first invoice between you and them was issued already. We do not assume any responsibility for any inconvenient or damage generated by your suspension and the business troubles after the suspension.

5. LIABILITY

5.1 We, our managers, editors, volunteer team, brokers, founders, mentors, authorized certified providers, our profit and nonprofit businesses directly connected to us, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party, including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, or troubles, or limited returns, and whether in tort (including without limitation negligence), contract or otherwise in connection with the site and our past/present/future services in any way or in connection with the use, inability to use or the results of use of the site, any site linked or the material/services on such sites. Including but not limited to loss or damage due to viruses that may infect computer equipment, software, data or other property on account of your access to, use of, or browsing websites or your downloading of any content from the website or any website linked. In no event shall our liability and our suppliers (and those that we work with to provide the services) exceed, in the aggregate for all claims, your last paid fee for your membership, and anyway no more than euro 400 € (four-hundred). B2BALTIC and the management is anyway never responsible for any damages from any internal or external mistake, or for any mistake of the suppliers, authorized certified suppliers, for any liability and for any amount, and for any business relation between you and another member of the community. However, in case of issue with the community or other member, you are entitled to inform us privately and strict confidentially.

5.2 If your use of material, content, applications on the websites, or services from us or our members or partners, results in the need for servicing, repair, improvement, development or correction of equipment, software, webpages, systems or data, you always assume all costs thereof. All services and products are provided “as are”. Extra performance are not for free unless differently indicated for a specific product. For example: video-sharing/video-showing service may be free for members, but video-editing/video-elaboration, if necessary to deploy for your better presentation as well as for community´s reputation according to our technical opinion, may require time and costs covered by yourself.

5.3 Community fees, any contributions, donations, service costs, support costs, membership fees, etc, are not refundable from the same day of the payment to B2BALTIC or to the authorized certified suppliers of the community. In the rare case because your mistake or a misunderstanding you have paid more than needed, the extra amount/difference/surplus will be however automatic invoiced and considered as advanced payment for further future contribution or support packages according to the public community tariffs.

5.4 If you are not owner of your business but employee, and you have activated the membership in the community on behalf or of your business owners or under your own initiative, we are entitled to contact the business owner and responsible of your structure for any legal, commercial or accounting purpose anytime.

6. GOVERNING LAW AND RIGHT OF CHOICE OF JURISDICTION
Disputes arising in connection with this contract, services and policies, shall be subject to the regulation expressed in this contract in the following paragraphs: see paragraph “E”.16.0.

7. EXTRA DISCLAIMERS SECOND PART

7.1 MEMBERSHIP. From this moment we consider you effectively a member of the community and part of it, for profit or nonprofit. You promise to respect the community policies, these terms and conditions, and you are assume responsibility for each transaction and trade inside the community between you and the others or between you and us.

7.2 FEEDBACK FROM B2BALTIC TEAM. We give feedback to any present or future submission from your side of applications, messages, requests, or refuses it by messaging you as soon as possible without any time-limit and according to our work traffic. It might take even several weeks before we give a written feedback. However the validity of this agreement is immediate automatic after your sending, use, visiting or surfing our networks, sites and locations. The time delay in the giving feedback to you does not influence the execution of this agreement because from now, you can immediately start using the know community facilities (see our pages to be informed about the list of the actual provided facilities) for your own business: for example participation in networking, submitting business contents, posting, sharing on our social media pages (ex. LinkedIn, Google+, Twitter, Facebook, YouTube, WordPress blogs, etc), commenting articles, sending videos to our redaction, booking proposed events, propose new events, etc), contacting other members you meet in our workgroups, or social media groups, etc. Your use of our facilities and your following of our recommendations allows you to be seen and promoted faster inside the community and also allow you to get a faster feedback from the overloaded community team. Your passivity inside the community does not accelerate the evaluation of your business and product, and does not accelerate your integration. It is up to you whether you show your business initiative inside the business community, from the beginning, or not, in freedom. Normally activity instead passivity get rewarded (for example with resharing your content). Communication skills and competence in writing articles or adverts for your business purpose is required if you want to gain results in the community faster.

7.3 SERVICE DISCONNECTION. We are entitled to temporary disconnect without notification all services and your membership, access to platforms, regardless if free or paid membership, anytime also without any notification in all our websites, or part of them, social media pages, groups,  software, etc because of maintenance processes or other technical operations. We are entitled to disconnect and suspend your account anytime also in case or payment issues, unpaid invoices, debts from your side, regarding agreements between you and the community, or between you and other member or suppliers of the community.

7.4 EFFORTS FOR A BETTER COMMUNITY. We shall make reasonable and necessary efforts on all part to ensure the reliable operating of the platforms and community; however, failures cannot be completely excluded due to their digital and human nature. You shall immediately notify us of any problems that occurred upon using the service. Thereupon, you shall state type and complete description of the problem, and attach a screenshot to show the issue clearly to our technical support. Your collaboration on this matter helps build up a great functional community for all members.

7.5 ASSISTANCE TIMING. Our community managers, members and other suppliers in the community provide you with assistance, technical/commercial support and help in negotiations between you and other members, without a specific timing to operate and fix any kind of issue, unless you meet a different agreement where the time plays an important role for you. Please, be sure that you meet the right agreement with the other members in advance if timing is important for you.

7.6 USE OF SERVICE. The user is entitled to use all our services according to his or her wishes and needs but pursuant to its intended purpose, good customs and practice, always complying with the international laws and with this community policies.

7.7 SOFTWARE USE. We may want to active specific software for your business purpose, for free or paid. You undertake all responsibilities and use the services in accordance with the technical and anyway not over the limits of: max 400 MB total stored data and max 1 GByte data-traffic per month, max 9.000 used inodes, max 1 database SQL-compatible user (limit may change according to further negotiations and agreements between you and B2BALTIC). In subsequent cases of limit breach, we can notify the issue and eventually temporary disconnect the service also without any notification (disconnection might be carried out automatic by the system). Additional performances fees might be charged if you want to use the services after the limit. We recommend you talk with us in advance to elaborate a special convenient plan and pricing for you, in case you want to use our free or paid software.

7.8 FINANCIAL ISSUES. We are entitled to suspend the provision of services for undefined period of time, to you and all your sub-users, in case of delay in performing your financial obligations, new or old, or if one of your user is in breach of these policies or other contracts in any other way or other agreements connected with B2BALTIC or with other members of our community. We are entitled to pursue the collection of any debt that you have with us or with other members. You agree that we can do recovery of the debts, directly, or indirectly through another structure, also using legal enforcement, legal practices or private businesses, regardless if the debt has been invoiced or not yet. In case you want to collect a credit from another member, the community, and our authorized certified suppliers you have been assigned to, are always entitled to collect debts on your behalf as well, whenever the debtor is a member of our community as well, or in case you have met the debtor inside the community, or you have been forwarded to the debtor by our work or recommendation, or the debtor was forwarded to you by us. However, we may refuse or interrupt to collect debts anytime giving you information and advise. Whenever possible, our community lawyers are ready to assist you in your credit collections and other kind of legal issue.

7.9. CONTRACT TRANSFERRING ANYTIME POSSIBLE FROM B2BALTIC TO THEM, AND FROM ONE TO ANOTHER. You don´t meet any agreement (and this current agreement) with the owner of the community B2BALTIC and its managers. You always meet agreement with a legal entity such as a private company, profit or nonprofit organization you are assigned to. You agree with our policy that all the data you submit and all the agreements you meet with us are fully transferred to this entity, hereby always mentioned as “authorized certified supplier”. An authorized certified supplier can be one or several and introduce themselves under the same name B2BALTIC. These entities assume full responsibility both for the general B2BALTIC services and for the storing of your data. When you are an effective member of the community you are entitled to ask which structure store your data and is responsible in providing you with the community facilities from that moment. However, during the time of  your membership that responsible provider can be changed without any notification. The change of provider in the community does normally not change any service and quality inside the community. An authorized certified supplier is usually a safe structure that B2BALTIC trusts. Your business could become an authorized certified supplier as well if you pass a specific exam to get the certification and permission to operate under the brand name “B2BALTIC”. Since the beginning of your membership you may receive the invoice from the authorized certified suppliers in case you buy specific services or paid-membership or assistance, research, performances, legal support, etc. Authorized certified suppliers may be registered in different countries, have different name (however always indicating that they are “authorized certified supplier of B2BALTIC”). You agree that for any question, dispute or cases related to your membership, services, invoices, liability, disclaimers, you always direct any action to the authorized certified supplier only. However, the authorized certified suppliers may demand you to use always the application and submission form of the webpages of B2BALTIC for any of your requests and issues. In many case the transfer of the messages is automatic from the page of the community to them. As written in the community policy you are aware that B2BALTIC and its authorized certified suppliers use the same policy written in this section and that all responsibility and contract execution is fully transferred to them. You approve that from the time of the assignment of your membership agreement to the them, you and anybody of your team deal exclusively with them for any kind of purpose, business, private or legal, and follow their recommendations. It is a digital interface which simply allow you to connect with them, using the B2BALTIC community pages. Suppliers can change later and transfer your agreement to another supplier. All suppliers handle your data strictly according to the community policy however. You can not oppose or obstacle the contract transfer to avoid any kind of interruption in the service delivery, technical or accounting issue, or damage to the suppliers. All our policies, disclaimers, terms and conditions mentioned hereby will be always valid and will never expire, applicable to all, to you and to all the suppliers, regardless of the supplier name and location. Whenever B2BALTIC update the community policies & conditions, the suppliers use from immediate the same updated policies with you, and you are informed of the update following the community on Twitter.

7.10 ADVANCED CONTRIBUTIONS AND PAYMENTS. NO REFUND CONDITION. You undertake to pay always in advance for any paid service, or paid memberships, where a payment is required. All costs and paid fees are not refundable, nor partial refundable from the same day of the payment. All paid amounts are invoiced by the authorized certified supplier.

7.11 CLAIMS OF THIRD PERSONS. In case the claims of third persons are directed to us because of any illegal activity of your account (incl. failure to perform any obligations undertaken to any third person), you shall also indemnify us and all our suppliers for any loss, work and costs incurred in connection with the claim according to our administrative hourly fee above mentioned in C5.

7.12 RAPID REPORT OF ISSUES. You inform us immediately and report any kind of abuse, unfair behavior, bad performance, transgressions, unpaid invoices for delivered services/products, you have seen from other members, users, suppliers of the community. We and the community attorneys could decide to support you or not, even by applying fines, sanctions, service restrictions, suspension, debts collection, and all kind of legal action against the reported member. All the community administrative expenses as well as the legal expenses calculated by a community lawyer go to the account of the transgressor.

7.13 STRICT CONFIDENTIALITY, NON-DISCLOSURE, RELATED ABUSES AND FINES. You undertake to keep strict confidential any sensitive information you have received in the community or about the community, industrial secrets, any communications from B2BALTIC to you, information concerning other parties, members, suppliers, specialists, you receive by transacting with anybody. You don´t copy or distribute any confidential information without written permission of the information-owner or copyrighter. You do not disclose any information related to the agreement with us and other suppliers or members. You do not publicly or privately inform or make aware any other person about any issues you have encountered during your membership and related to agreement with the community, authorized certified suppliers and any other supplier. You are committed to respecting the confidentiality without any abuse of the networks or disclosure of issues through amplification. The confidentiality obligation shall remain in force before and after the expiration, or termination, of any past, present or future agreement, membership or service in B2BALTIC, as well as of this policy. You approve that a breach of the confidentiality by you applies a fix contract penalty of euro 5000 € (fivethousands) at your cost, plus damages and legal expense. The fix contract fine is 10 (ten) times bigger if your breach of the policy was oriented to use, sell and however to disclosure confidential industrial secret. The community also reserve the right to order a criminal charge against you, in your own country, in your place of residence, or any other country where your breach of confidentiality is visible and with defamatory orientation. B2BALTIC fights against abuse of networks between members just oriented to harm the others, bother, spams, breach agreements, broadcast annoying propaganda and fake information.

E) Standard terms and community rules for all tasks.

1.0 Self-advertising, your self-promotion. B2BALTIC community tolerate and encourage self-advertising, obviously if the advertising does not assume the form of spam. Therefore you can promote yourself, for free or paid, also using the workgroups, department, groups, social media presences, and the other networking facilities, both online or physical locations. All information about the services & facilities offered to the members willing to self-advertising are published time by time on our internet pages and may change or be improved anytime. However, to avoid abuse and spam (and eventually also little mistake from your side which might be considered spam) any page may have a moderator (for example group moderator on LinkedIn, or location-responsible of physical premises in a city, or project director of a department, etc). You keep yourself updated about the facilities and initiatives of the community. You follow the group/social rules indicated by the moderators in order to assure a qualitative B2B. Group rules may change by the moderator anytime according to regulations, laws and trends, without any need of notification and without need of change of the this community policy for this purpose. For example some advertising might be considered not interesting, or not-well-made, with or without errors, in breach of confidentiality, annoying, repetitive, or the subjects might be considered out-of-topic for a specific group (in that case you can ask us which group or department might find interesting your topic). Our moderators are allowed to integrate, redistribute, share, edited, postponed, comment, remove your topics anytime without any notification. Smart contents might have priority. If you don´t feel confident in marketing-yourself, we recommend you to ask us to assign you a marketer to support you and avoid marketing issues or damages of your reputation because of your own distributed contents. Our community has several members able to help you in this. Moderators, coordinators, project managers and community managers at their own discretion may limit or remove your access or participation to any forum, group, platforms, event, conference, depending on the topic, your business category, your region of provenience, the type and quality of your content or way to introduce yourself, the target of your content, or on breach of the current policies. A paid membership does not grant you rights to bypass the moderator decisions, whether your advertising, presence or content can be made public or not. The community reserve all rights in order to coordinate and assure higher level of quality to you and the other members, and does not assume any responsibility according to all legal disclosure above mentioned in this agreement. We aim to increase your reputation and empower you in the community, following our own industrial strategies, therefore you are required to follow these policies. If you feel not understood by the moderators and community managers, you can ask us for example to create your own channel, department or office in the community: in this case we ask you to explain your wished and we will send you our proposal. You can negotiate your position in the community, if you think you want more or just be different from the others.

2.0 Changes. We may modify this agreement and policies from time to time. If we make changes to it that is not just a correction of orthography or syntax, we will provide notice of the change through our press account on Twitter www.twitter.com/B2BALTIC or another. You agree to follow it from the start of your membership to be correctly on-time informed about changes as well as any events in the community. This provides you with the opportunity to review the changes. If you object to any changes by messaging us, your membership might be terminated, or continued, fully or partially, with the old agreement at our own discretion. If you don´t object after the twitter notification about the update of the policies within at least 10 (ten) calendar days, then you have fully approved the updated terms without any further opportunity of objection. If for any reason you are not able to read the notifications on Twitter, however, you can still read and update yourself by reading the notification lines on our webpages and on this policy page. We recommend you to visit our homepages on internet at least not less than once a calendar week. Reading our lines and updates is also important thing for your business improvement and potential deals. We may change, suspend or end any service, product, facility, type of membership, or change and modify fees and contributions, prospectively in our discretion. To the extent allowed under law, these changes may be effective upon notice provided as above mentioned.

3.0 Community Purpose, object and active participation. Object of this agreement is your participation in B2B tasks in the community for business and promotional purpose. B2BALTIC aims to motivate and broadcast you, to generate business, communications, sales power, brand positioning, jobs and partnerships opportunities, using several channels, advertising, recruiting, marketing and professional media techniques. You can share valuable contents, increase your reputation or become famous, broadcast your brand, export easier your product to your neighbor country, talk with local or foreign associations, organize and promote business events, talk in a TV show, run your own TV program, distribute your films, video presentations or video messages with your advertising, post article, share projects, engage investors with your crowdfunding campaign, improve your business-plans, whenever oriented to a B2B, or professional communications, for profit and non-profit as well, temporary hire experts and mentors. Although we target B2B (Business-to-business relations) we may want to support time by time B2C (business-to-consumer) for example in our online-shopping of exclusive goods. The community is focused and devoted to Finland, Sweden, Estonia, Latvia, Lithuania, Poland, Denmark, Western-Russia, but also historical involving other market places and professionals such as from Iceland, Norway, Germany, Austria, Switzerland, Italy, USA, UK, Emirates and other countries worldwide. We aim to offer you free or paid access according to your category, segment and geographical position: regarding the limit of the facilities and restrictions of the free services according to your geographical position and segment of activity, please keep yourself updated by visiting our informative sites or ask us. We always assign you to fair certified service-providers or product-suppliers that are normally committed to operate under the community rules for the community safety.

4.0 TV, media and video contents sharing.
B2BALTIC is trading and broadcasting platform therefore you want to be promoted, involved and motivated to be active member in the community. We want you very much and we handle your media contents according to all our policies. To avoid any misunderstanding, you agree once again that we are authorized to talk about you, anytime with or without any notification. You have to expect it anytime, however depending on the contents, topics and quality you share with us. We are allowed anytime to broadcast you, to send you and your contents “on air”, on our networks, channels, groups, media platforms, pages, sites, or external networks, without any restrictions and limit, exclusively according to our planning, palimpsest, programs, etc. See also paragraph E9.0 . A media content can be an article, press release or news about events or performances, pictures, videos, audio interview, found anywhere on the sites under your names or the sites you have indicated to us by sending applications in the past, or made for you by B2BALTIC, in the past, present or future. All contents could be given from you or may be extracted from your sites, channels, by our community managers, authorized editors or our authorized certified suppliers, for any promotional, commercial or legal purpose. Any public content (text, picture, audio, or video), found on your sites or channels (example YouTube) are considered public and usable for us and following the community purpose. Contents may be integrated or merged fully or partially with other contents, edited, hidden. N.B. Some copied contents from your sites and published on the community sites may have or not have indication or mention about your name or site, but however may show your product or your contents: this happen frequently when we handle video contents. Your professional profile picture, we find on your LinkedIn profile, or Facebook, or Twitter, or other network can be chosen by B2BALTIC, copied and published on one or more community page, or social medias. Your business logo may be displayed on our sites in any position. We are entitled to write your name on any of our sites, pages, social media presences, locations, digitally or on paper, in private exclusive listing or public. We may add your name along the picture, link to our pages, link to your pages or to any other page controlled by the community editors. Contents may be changed, updated, moved, removed anytime. When you create an event (conference, meeting, publicly) we may want to create a new event on our platforms to support your event: for this purpose we can use software, web, TV/radio broadcasting, or social medias like Facebook and others. The spirit of initiative of the community can not be limited. You are owner of your contents and videos, and you grant to B2BALTIC a non-exclusive worldwide and perpetual license to freely sub-licence, re-distribute, re-publish, re-marketing, monetize. You obviously retain all ownership right of your content, and you agree to share all those rights to share the video/contents with us. Whenever we have copied, elaborated and published contents related to your stuffs, for free as community activity and initiative, or for paid, you can inform us if some contents are no longer updated (for example a change of your business logo or your profile picture) and ask if we can update them on our pages or not because of technical or commercial reasons: in case the modification/update is possible to satisfy your request, you pay in advance a media-editor fee of euro 100 € (hundred€) per hour of work unless you have arranged a different fee and met a different media contract for your specific case. Your name, profile, logo may be displayed anytime on our sites and networks, sponsored and promoted with any indication: for example we may decide to amplify your name and logo showing it on a public member page and listing with the other partners or members like you. It is not allowed to push B2BALTIC to publish, update or removal your contents anytime, since B2BALTIC is the only authorized editor allowed to program the palimpsest and published contents during your membership. Request from your side, oriented to obstacle, influence, or revoke the sharing rights of B2BALTIC is against the agreement and community purpose therefore forbidden and may cause applications of penalties according to our policies and the paragraph C.15.0. When you have a business event, in a physical location (example business conference in a palace in a city, and you have invited business people to participate), officially promoted on web or not, regardless if you have informed B2BALTIC directly or indirectly about the event, B2BALTIC and our TV operators, or through our authorized TV suppliers, are allowed to film full or in part the event; B2BALTIC reserves all rights and copyrights of the produced film and can integrate, edit, modify, distribute, etc the selfproduced records according to our policy like for any other media content; the TV operators and cameramen may come from the beginning or later with or without any notification depending on multiple organizational reasons and regardless if the TV/cameramen service is paid or free of charge; you promise to let our TV operators in and let them film at your event; you always inform your guests that you are allowed to film the event; if you are allowed to film your event, you have informed your guests in advance in your letter of invitation, in case you are not allowed to film the guests but only to film you, your speakers and your performance, keeping all guests back from the camera, you have to inform us in advance as soon as possible, and add this information on your event-page; however, normally we arrange with you our presence to film your event. All filming procedure carried out by B2BALTIC may record video and audio sequences. Whenever you agree to be interviewed by B2BALTIC for our business journal and in general for all community activities, to talk about you or about your stuffs, B2BALTIC also in this case reserve all the rights and copyrights related to all records, audio tracks, video recording (for example on skype as well) and may handle any record of the interview like for all other media contents in freedom and for undefined period of time regardless from the length and expiration of this agreement in the future.

5.0 Age restrictions. You’re eligible to enter this agreement starting from your 16 years of age but with an important remind: you are authorized to use our services when you are at least at “Minimum Age” of 18 years. We will not ask you the age or date or birth, we will trust that you are. If not, you are not allowed to share or communicate with the community. Your membership and this agreement will be frozen (but not cancelled) until your 18th birthday. From 18 your membership will become operative without any need of notification and you are allowed to share and communicate with the community. B2BALTIC YOUTH is developing extraordinary facilities, networking opportunities, educational exchange, from 16 till 22: the platform YOUTH is under development; we will keep you updated about the news.

6.0 Tax, payments between members in trade. You honor your payment obligations with all members and suppliers of our community, who have also approved the same conditions and obligations. You understand that there might be taxes (ex. Country/EU VAT) added to our fees, we may want to collect from you to comply with commercial laws and may be also not refundable). Bank transfer costs (through banks, PayPal, credit cards, etc) as well as currency exchange fees during any transaction from you to us, or from you to another member in the community, are to consider as an extra (also not expressly indicated in the offer or proposal) and charged to you. All indicated community contributions/price-lists are net of VAT taxes, special taxes if required by law and expenses. We and our suppliers/members don’t guarantee any refunds for partially used services or memberships, or for return of physical products unless the product is broken or damaged or the delivery contract was not correctly processed, or the agreement you met with the member for the delivery of the product allows you to ask for refund within a specific time-table. Suppliers and members may want to introduce their contract to you, with a different refund planning, before they deliver products or service to you. Please always read carefully all delivery conditions to avoid misunderstanding. In case of any issue encountered with other members in the community, you can report the case to us.

7.0 Community Newsletters. You approve to receive eventually time by time our community newsletter, invitations to business events, eventually notifications and messages per mails, messengers, chats or phones, to stay informed. However, our communications are not frequent and don´t target to bother you with annoying initiatives. Please remind, if you unsubscribe our community newsletters, or do not give feedback to our messages regarding this agreement and its execution, or you filter or block the notification from the community, through the automatic unsubscribe button, or through other manual/automatic filters, we may decide to suspended your account and membership for undefined period of time without any need of further notification. If you have unsubscribed one of our newsletter (signed by B2BALTIC) for mistake, we recommend you contact us.

8.0 Truthful profile and advertising. You promise to only provide information, advertising, products, details, your data and any content (video, text, documentary, etc) that you have the right to share, and that your personal/business data and business profile, you have sent to us or updated in our database, is truthful and updated.

9.0 Use of content and distribution rights. As between you and the community, you own the content, material and any information that you submit or post or link (for example when you send us the link to your webpages), of found inside the link (for example content found in your business homepage, or in your social media profiles, etc) or sent to us, or to any member, now or in the future. You grant us, a worldwide, transferable, “sub-licensable” and “non-exclusive” right to use all the above mentioned content, material and information, as well as right to copy, translate, edit, mix, integrate, distribute/redistribute, remarketing, share, publish, give for free or sell for profit, broadcast for your business purpose or for community promotion, all type of contents, such as articles, medias, photos, images, logos, videos, documentary, comments on our blogs, posts on our groups, etc., without any need of further consent or notice, without any need of compensation or fee payment to you or others. These rights are not time limited and regardless of the status of your membership, type of agreement or termination. This right of B2BALTIC to keep for undefined period of time copy of that content on its systems, groups, pages or supplier´s pages, do not expire. In extraordinary case, if your reason is convincing, or you have serious demonstrated legal trouble because of your own video and copyrights (troubles that you have promptly reported to us), we may decide to approve the cancellation of those contents. To remind that the future cancellation of contents such as text, videos, pictures can seriously damage the community data-bank, the video library, the rank of pages, or damage successful videos (for example on YouTube) paid by community investment or created by community editor work. Therefore, termination of the grant of share a media or removal of it may be possible however not before 6 (six) calendar months from the date of receiving your official letter with the request of removal. A specific fast timing for removal of controversial medias/contents can not be promised. Removal may add a fix contract penalty of euro 500 € (five hundred) for any single media element / content you demand to remove from published pages or platforms, plus the administrative fee for each work hour according to the above mentioned policy C5.0, plus damages and any further legal expenses encountered because of your demand. The penalties and the administrative costs need to be paid in advance from you to the community not later than your official request and after the estimation of the work to do to satisfy your request. However, any previously licensed video content, medias, text, edited or laboriously integrated or sold in existing popular videos, movies, films, articles, documentary, research, etc, as well as any next planned movie integration already under elaboration, may not be easily removed from our community, database, websites, social media accounts, storage and from all part of the community or outside. To avoid any issue like that, with risk of costs, fines and damages out of control, we warmly recommend you to publish on your channels, pages, profiles, only contents that you own, because claims from the real owners against you might seriously damage you as well as the community operations. Our post-processed contents mixed with your contents and with other members´contents, can not be changed, copied or destroyed without our written permission and without a coverage of the re-elaboration costs. Early expiration of the validity of a license because of your demand and issues, may cause high damages to the community and other members because of influence, removal, change of media or TV palimpsest.

10.0 Complying with law. You only provide contents or information that does not violate the law nor anyone’s rights (including intellectual property rights).

11.0 Storage of content. We don’t promise to store, publish or keep showing any information and content that you have given us, posted or shared on our networks.

12.0 Limit of responsibility for misuse. You agree that we are not responsible for others’ (including other community members’) content or information. We can not always prevent misuse of our platforms. You acknowledge all the business risk that you or your organization run or may be mistakenly associated with content when we let members, visitors, people and followers know you or your organization as mentioned in our news, pages, movies, articles, press, tweets, posts, advertising, etc. You must report us immediately any issue if there is something or somebody who bothers you. For all limit of responsibility, read careful all the sections of the above mentioned legal disclaimer.

13.0 Intellectual property rights of B2BALTIC and special name protection. You approve and respect that we, our community managers, our internet domain owners, brand and name owners, reserve all the intellectual property rights in the names, logos, design, names, services, models, products, and the word brands (protected names, partially or fully written as) “B2BALTIC”, “B2BALTIC.TV”, “B2BALTIC.ORG”, “LUXURY NORDIC HUB LNH”, “DACH-I”, “DOING BUSINESS IN SWEDEN”, “Italy Baltic Trading Club”, “Italia Baltico Trading Community & Clubs”, “Italy Baltic Trading Community & Clubs”, “Daniel Janetschek”, “DJ of B2BALTIC”, “Janetschek & Partners”, “Baltica & Partners”, written in all ways, integrated, partial, half, together, separated, combined, similar, with or without capital letter, or translated into any language, or mixed with other contents, and all marks, design, logos, medias, pictures, displayed in our sites, regardless whether they are registered marks or not yet. You can not use all hereby mentioned names in internet, on your pages, or search-engines, or outside internet without our written permission and the approval of the design owner. Joining our community does not give you ownership of our services or the contents or information made available through our sites, emails, social medias, platforms, or third parties database. During your membership, or after the expiration of the membership, or non-validity of your membership, in suspension, or also when you are in our sites or use our platforms/groups anywhere (for example our LinkedIn groups or any other locations) you can not use, adopt, copy, reproduce, or submit manually or automatically on internet search engine (example google, linkedin, facebook search, msn, etc) all the above mentioned names, or similar names (for example by adding one letter or number more/less, or setting up a new business with a very similar name changed by just 1 letter more or less, etc) for any purpose. If you are using them somehow without our written authorization, you immediately dismiss the use and delete the names on your systems, immediately remove names from google, database and other search engines. Only fair pingbacks with links to http://www.B2BALTIC.org in the same content may be permitted, or not authorized, according to decision of the the name owners and B2BALTIC. Any use or misuse of the above listed protected names, may apply fix contract fines at your cost up to euro 2000 € (two thousand) for each used protected word/sentence reported, plus damages, and plus legal expenses in case you don´t immediately remove the abusive contents and links from your system and search engines (inclusive on Google). Moreover, whenever you copy and publish in internet one protected name without authorization with the purpose to use the popularity of the name, or to mislead people on search engines to drive more traffic to your systems using our name or brand, even if you were not previously aware of your responsibility, the contract fix sanction at your cost is 10 times more in amount. You are authorized to mention one or more of the above listed protected names, on Facebook, LinkedIn, Twitter, Google+, YouTube only in the case that our pages are the only one destination by clicking on the name (for example your are authorized to mention @B2BALTIC on Twitter while writing your post). To understand the correct authorized links, you can ask us anytime.

14.0 Fees, minimal hourly fees, minimal success-fees, debt collection, invoicing, punctuality, sanctions and exceptions. Price lists, success-fees and hourly-support-fees (% values) are usually published in our sites in comparison table for professional services. Otherwise you can ask anytime to receive such information by e-mail. In case you work as authorized certified supplier of the community all the fees may be applied also to you for your own profit: you can apply to be distributor, broker, or reseller in the community. Past obligations related to past or expired agreements between you and the community or between you and other suppliers or members of the community, regardless if invoiced or not yet, do not expire and they are still valid waiting to be honored by yours. We are authorized to charge you anytime of that amount, plus further legal expenses and interests rate of 24% per calendar year until the correct payment of the amount. You pay in advance any fee related to provided services or memberships or support packages offered by the community to you. Invoices are issued after the successful transfer of the amount. If you have chosen a paid-membership with a contribution amount chosen in freedom, the yearly membership for the new year is due each calendar year at the beginning of January of the new year, or at the end of December of the previous year, or in any other time according to what you have chosen and agreed with the community. Whenever you choose a paid-membership with extra facilities, you are entitled to choose the amount of the first year. From the second year, you will be invoiced exactly of the amount you have chosen for the first year. Every year is a calendar year from January to December regardless when you start the membership during the first year. If you delay an arranged payment to us, with or without explanation, your membership may be suspended, and delay longer than 4 calendar weeks allows us and our members to active a legal procedure, add further legal expenses, add a fix interest rate up to 2% (two%) for each calendar week of delay from the due-date. Same sanctions are applicable also in trading inside the community when you breach the payment agreement with any other of our members in the community. These policies are reciprocal and convenient also for your business with the other members: you might be the supplier who requires punctuality in payments. Furthermore, you accept that some exceptions are allowed with the target to protect the community. In the case that an “authorized certified supplier” of B2BALTIC (also named just with B2BALTIC in this agreement) is also your client and buyer of your services or products, in case of delay in the payment from its side you promise not to active a legal procedure and add legal expenses in the case that the “authorized certified provider” has explained a temporary financial trouble, has promised to pay you as soon as possible; however, you promise that you never act or attempt to harm an “authorized certified provider”, even under specific reasons, because their network is the basement of the community and their financial, technical or legal issues could damage part of the community directly or indirectly; for the same reason, you also promise that in case of delay in the payment of an amount, regardless if invoiced or not yet, you do not add interest rate and other sanctions, if the delay is not longer than 1 calendar year and the amount is based on a non-material service (virtual, assistance, digital); in the rare case that one of ours authorized certified suppliers is in delay, you are allowed to report the case to us and we will operate verification and investigation in order to define if the supplier really delay because of financial issues or for other purpose: in fact only the financial reason (for example due to delay in payment coming from its own clients) is considered an exceptional valid excuse. Please do remind, if your type of business is based on providing services necessarily need punctuality in the payments, you should have met an extra agreement/contract, online or on paper, where you clearly fix payment conditions and related sanctions, otherwise if you do not have an extra legally valid agreement, only the policy, conditions, sanctions and exceptions written in this current agreement are the only one legally valid for any purpose. In case you attempt to harm, legally attack, damage indirectly or indirectly the reputation of “authorized certified supplier” by amplifying your reasons, threatening or exaggerating your statements to push B2BALTIC to accelerate the payments, regardless from the validity of your reasons, you may be sanctioned with a contract fine up to euro 400 € (fourhundred) plus damages and legal expenses to defend the position of B2BALTIC. Because the partial business-journalistic nature of B2BALTIC, if you breach part of this global contract, fully, partially or even only a breach of paragraph E17.0, causing damage directly or indirectly of the reputation of B2BALTIC, the community is authorized publishing critic articles and mentioning you on networks, also including media content in attachment, copy of contracts concluded with you, copy of reports, copy of penalties, copy of e-mail traffic between you and the community, and still informing search engines and other sites, without considering it a breach of the confidentiality. Whenever one of our suppliers or member has been authorized by the community to collect unpaid invoices (or also amount not-invoiced) on your behalf, you will pay the supplier a success fee of 9% (nine %) once the unpaid amount has been covered. Between any members of the community, as well as between you and us, when there is no clear agreement about the payment of the work hours for any type of performance, hereby we fix at least the “minimal” hourly fee per person work: for sales and marketing assistance at least euro 40,00 €, for technical assistance at least euro 50 € (fifty), for accounting at least euro 35 € (thirtyfive), for legal assistance with an attorney-at-law at least euro 140 €, if not differently arranged specifically for one single hour (60 minutes) of professional work. The minimal success-fee you pay to the community for each successful transaction for you, between you and another registered member of the community, is not less than 0,2% (null comma two%) of the total net transaction, regardless whether our community team has actively supported you in that transaction or not. In the case that we have helped your transaction effectively, helped negotiations, personally recommended each other and made you and the other connected, or motivated the payer to deal with you, the minimal success-fee you pay to the community is increased, at least 4% (four %). You shall pay the success-fees to B2BALTIC immediately after the transaction. Delay in the payment of any success-fees comply with the same policy for unpaid invoices and general amount (then includes sanctions as above written). External agreements can not change nor reduce the minimal fees mentioned in this policy anyway. You and B2BALTIC can negotiate anytime the future success-fees for any successful passed contact, however keeping safe always all the community policies indicated in this agreement. Usually the success-fee are higher and might be likely around 10-15% but they need to be negotiated and you can do it in freedom. In the rare case we have sanctioned a member for the behavior/breach, we keep the sanctions, interest on debts and contract fines paid by the member, only to improve the community, the technology, and the quality of our networks. The community aims to a social development in B2B and improvement of the general behavior of the B2B operators and members. Whenever you want to terminate the membership with B2BALTIC before the end of the agreement, your termination requires you to pay in advance a fixed contract-termination fee of euro 100 € (one hundred) plus an extra fee variable between 500 € (five hundred) and 2000 € (two thousands) calculated by B2BALTIC on the base of how much work and planning the community invested on you during your membership, to empower you and search for deals for you, or to study your case and plan strategies, plus European VAT. In case you have arranged a paid-membership with yearly payment of the membership fee, you have also to calculate and add to the above mentioned amount the sum of all yearly fees until the natural termination of the agreement (E15.0) to pay in advance if you want a termination (read all policies in this agreement to understand the limit of the termination and the right of “non-expiration” of some policies. Please remind that the community let you enter for free or for a free-chosen contribution, giving you membership and studying your case, investing time, human and digital MB resource, and acting several other tasks for a value higher than your contribution. A termination procedure also requires extra work, removal of some information, further case study and update of the systems, eventual communications to other members or suppliers about your termination, etc, therefore we recommend you to avoid early senselessly termination of the membership. If your agreement is terminated or naturally expired, we and any member or suppliers who have provided you with a service or facility, are still entitled to receive from you the arranged success-fees, and at least their minimal if not differently arranged, for not less than 36 (thirty-six) calendar months after the termination and for each past or future successful transaction. Agreements with the suppliers and other members of the community are considered valid also when they are based on exchange of e-mails or messages. Any agreement in a written form, coming from verified sources, is considered valid and operative in the community, with or without signature or digital signature. This rule in the community is made exclusively to help all members receive the arranged success-fees from the other members, for enough time, to avoid any unfair behavior in the community and tricky strategic terminations. Success-fees are calculated on the base of any referral activity, directly or indirectly, in the community that has produces revenue for you through a transaction. The success-fee % is always calculated on the total net transacted amount, regardless of tax and effective revenues. Please keep it in mind during your transactions and correctly inform the members or us of the gained success-fees. This rule is also useful for your business purpose because valid reciprocally. You shall pay all due amounts – not excluding any service or product you have ordered in the future, penalties/fines or interest rate for delayed payment, legal expenses – punctual and respecting our recommendations because, an unpaid amount, or paid later, regardless from the nature of the amount, is considered an amount subject of the above mentioned interest rate in case of delay. For any breach of our policies/agreement that are considered not particularly relevant or temporary, and related to breaches of the contract whose sanctions has not been indicated in this policy, the community may apply contract penalties from 30 € to 100 € (one hundred) for each single case of breach of the contract. Only B2BALTIC has the right to evaluate the breach-relevance and impact in the community, and calculate the fine amount in this case. In case of insolvency, B2BALTIC is authorized to list you in public insolvency list and remove you from the list even time later after the end of the insolvency. In case of relevant insolvency, B2BALTIC is also authorized to contact your clients, banks, your debtors, to attempt to cover your debt.

15.0 Contract conclusion, duration and termination for any type of membership, free or paid. This binding contract has been concluded between you and B2BALTIC (us or our authorized certified supplier you have been assigned), respectful of all the lines  mentioned in this agreement in the first section “introduction and principles…” and all the further lines after the introduction. You immediately become member of the Nordic Baltic community B2BALTIC, by sending any partially or fully filled-up application, form, request from any of our sites, by using and staying on our sites (virtual or physical), and by approving all our policies, terms and conditions hereby mentioned, without any need of notification from us or feedback. Exactly from this moment the contract with you and/or your legal entity is valid, you are entitled of a membership in this community, you can start activities inside the community according to the facilities-list and all indicated services, free or paid, published on our pages. B2BALTIC targets to deal with registered members only, also for your own safety in doing business with the others in the community. Cancellation of your membership and removal of you in the community is not possible unless you require us to active the contract termination procedure indicated in the above written section E14.0. The natural duration of the agreement is timely unlimited, and anyway not less than 10 (ten) calendar years from the start of your membership, valid both for free or paid membership. However, you can not send a letter/request of termination to terminate this contract before the end of the first 24 (twenty four) calendar months, and after that time you can require the cancellation of your membership anyway always complying with all the policies of this agreement and the section E14.0. The membership start immediately now until the end of the current year. The next calendar years of membership will start always from 1st January until the 31st December of the same year, and so on for all the next years until the natural or agreed termination. We aim at targeting the creation of successful long-term business relationships with the members and productive community development. The opportunities in the community are in fact question of length of membership and active participation. The longer you are active in the community, the more you have opportunity to gain and empower your name or business.

16.0 Disputes Resolution, choice of jurisdiction. Disputes arising relating to any legal notice, service, product or policies, shall be subject to one of the below mentioned jurisdiction: Finland (Helsinki), Estonia (Tallinn), Latvia (Riga), Lithuania (Vilnius), Poland (Warsaw) or Austria (Vienna). You expressly approve that we are entitled to choose for first the jurisdiction for any dispute even eventually bypassing local regulations, EU law, regardless of the place where the parties have been registered or where the persons are resident. Only B2BALTIC makes the decision and choose the jurisdiction considering that the whole Baltic sea area is part of the community, and some jurisdiction might be more competent than others for specific issues. The city of Vienna, place of the UN in Europe is also extraordinary part of this list. To remind that the facilities of B2BALTIC can be provided to you from mixed entities located in one of more of the above-mentioned locations. Moreover, you agree that (a) we are entitled to require you before the lawsuit a complete translation of all the documents, attachments, requests and copies you ask or send, after we have decided the jurisdiction; (b) in the case a court finds any part of this contract between the community and you, not enforceable, or null, you and we agree that the court should modify the terms to make that part enforceable while still achieving its intent; (c) whenever a court can not modify according to (b), you and we agree to require the court to remove that unenforceable part and still enforce the rest of this contract; (d) if a chosen court or jurisdiction does not understand this agreement or the translations, or it is not competent, or postpone the problem solving, you agree that we are entitled to move the case to another jurisdiction, although this might determine growing legal expenses. To the extent allowed by law, the English language version of this contract is binding, and other translations are for convenience only. If we don’t act to enforce a breach of this contract, that does not mean that we have waived our right to enforce this. You shall indemnify us with a full coverage, for any loss, work and legal expenses incurred in connection with the claim or dispute according to the above mentioned administrative hourly pricing for each hour of work, plus the hourly-fees of the community lawyers.

17.0 Manner, word of mouth, reward, promise of activity. You as well as all the other members of the community who have approved the community policies are committed to being social responsible and fair, to behaving polite towards the others, to fulfilling  agreements according to the law and the rights of all parties, not only considering the local laws in Finland, Sweden, Estonia, Latvia, Lithuania, Poland, Denmark, and Austria, but also the European laws and common sense in business and commerce. The win-win model of the community is also based on your skills, collaboration, social contribution and your activities and transactions with the other members and the community in general. You agree that you will be fair, fair to the community by doing positive good word of mouth, fair to the members and suppliers, professional, communicative, open-minded, sharing, and nice. You agree that you will use our services or membership in a professional and active manner, not abusing of the networks and communication facilities offered directly or indirectly to you for your own purpose and against the community. You agree that you will not use our internet resources such as pages or data-traffic on our platforms with the purpose of competitions with the community, monitoring, or statistics about the community. You agree to inform us whenever you change, transform or transfer your business to another, giving us the new company details to continue your membership under your new name. You promise that you will be active in the community sharing valuable contents, sharing your events and initiatives, showing your business video contents and business records, supporting, distributing or commenting our contents, other member´s contents, and sharing that with your own contacts (for example on facebook, twitter, linkedin). You promise you always make regularly your business press articles (your news), your new launched products, your business video contents and your next business events (conferences, official public meetings, etc) necessarily “discoverable” by showing them to us first of all and to the other members. You can show these above mentioned specific contents (avoiding spam, avoiding repetitive self-advertising that aim to present always only the general product, object or service you sell through annoying copy and paste of your webpages or standard letters for example, etc) using the community facilities, the media groups, the social media account of B2BALTIC, and also informing us by sending a message to our community support. When you share your business contents on social media networks, for example on Twitter or Facebook or LinkedIn please be sure and keep safe to mention always in the text you share or between the medias you share, the link to us (for example by adding the text @B2BALTIC to you tweet on Twitter, and @B2BALTIC on Facebook, or other related names connected to our page, or @B2BALTICTV on LinkedIn, etc, however always following the procedure offered by the social media). If you are not sure about how to operate this sharing & mention procedure, please contact immediately us and ask support. The “mention” system is important because through your “mentioning us” you enable us to be notified by the social media page (example Facebook) that you have attracted our attention. In fact after reading such notification we will operate or not any procedure according to the above mentioned policies written in this agreement. Inactive members can be suspended in the community anytime, blocked for undefined period as well, or even sanctioned with a contract fine variable up to euro 200,00 € (two hundred €) to your charge to apply in the following case: the long inactivity is not explained, the inactivity is longer than 1 calendar year, you were able to doing business as well as your own business, and you are not a paid-member of the community, nor contributor.  This policy is made to increase the community, share interesting contents, avoid lacks and silence. Silence is not aim of the community, is not your aim when you become member of the community and is against your business and the community business, therefore silence for long time is forbidden in B2BALTIC. Please remind once again that the community invest on you more than you contribute at the beginning of your membership. Frequent smart sharing and smart contents are continuously monitored on our cost, and might be rewarded by B2BALTIC for their contribution to the network and community. Rewards are variable and the type of rewards are published time by time in the community. B2BALTIC has several “rewards” system to empower the business activity of smart people who demonstrate ability in the community and constructive social behavior. You contact us if you want to know more about the rewards of the current year. Rewards might be for example free sponsorship, free promo, multiple free sharing, TV interview, for you. Your personal power and your internet reputation are influenced first of all by your activity rate, your communication skills, how you talk about your services, product or yourself, how you inform the other of your existence, and the content type/quality you share in the community.

approved by B2BALTIC community. last update 15-16th April 2018